enbet Terms & Conditions

These terms and conditions ("Terms") govern the use of the enbet platform and all its services. As used here, "platform" refers to enbet's website, mobile interface, and all gaming and betting services provided through them.

1.1 Definitions

• "User" or "Member" — any person who operates a registered account on enbet.
• "Services" — all casino games, sports betting, live games, and related services provided through enbet.
• "Account" — the personal profile created by registering on the platform.
• "Balance" — the total amount of funds currently held in the account.
• "Bonus Funds" — funds granted through promotional offers that are usable subject to specific conditions.

1.2 Applicability

These terms apply within the framework of the laws and regulations of Bangladesh. enbet operates as a secure and reliable platform using SSL encryption and Fair Play technology. The user acknowledges that they are using this platform of their own judgment and entirely voluntarily.

2.1 Age Requirement

To create an account and use the services on enbet, the user must be at least 21 years of age. This platform is strictly prohibited for minors. A national identity card or equivalent document may be requested at any time to verify age.

2.2 Account Registration

1. Each individual may operate only one account. Creating multiple accounts is strictly prohibited and may result in the cancellation of all accounts.
2. All information provided at the time of registration must be accurate, complete, and up to date.
3. It is the user's responsibility to keep their account login details (username and password) completely confidential.
4. Any changes to account information must be reported to the support team immediately.

2.3 Identity Verification (KYC)

enbet may request identity verification in certain situations, particularly at the time of large withdrawals. Cooperation with this process is mandatory for members. Withdrawals may be temporarily suspended until verification is complete.

3.1 Deposit Rules

• Minimum deposit amount is ৳100 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Only deposits from payment accounts registered in the user's own name are permitted.
• Deposits via third parties are strictly prohibited.

3.2 Withdrawal Rules

1. Minimum withdrawal amount is ৳500.
2. Withdrawal processing typically takes 5 to 30 minutes.
3. Withdrawal requests can only be made to the same method used for the deposit.
4. If active bonus funds are present, the relevant wagering requirements must be met before withdrawing.
5. In cases of suspicious activity, enbet reserves the right to temporarily suspend withdrawals.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000.

4.2 Wagering Requirements

A 20x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

4.3 Bonus Usage Rules

1. Each user may take advantage of each promotion only once.
2. Claiming bonuses from multiple accounts or two accounts belonging to the same household member is prohibited.
3. enbet reserves the right to modify, suspend, or cancel any bonus promotion.
4. The validity period of a bonus is stated in the relevant promotion's terms; once expired, the bonus will be automatically cancelled.
5. Bonus funds cannot be transferred to another user.

5.1 General Betting Policy

• A bet once confirmed cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, enbet reserves the right to void that bet.
• Settlement of any bet will only take place after the result of the relevant event has been officially announced.
• enbet will not be held liable for any loss caused by an internet connection failure.

5.2 Fair Play Policy

enbet is committed to ensuring a fair and transparent gaming environment. Any fraudulent activity, use of bots, software exploitation, or collusion is strictly prohibited. If such activity is detected, the account will be immediately closed and the associated balance may be forfeited.

5.3 Maximum Win Limits

enbet may set maximum win limits for a single bet or session in specific games or betting markets. These limits are stated in the rules of the relevant game and are subject to change.

6.1 Data Protection

enbet uses SSL encryption technology to protect users' personal information. Our full privacy policy can be found here.

6.2 Account Security

1. The user is responsible for keeping their account password and login details completely confidential.
2. If unauthorized access to the account is suspected, the support team must be notified immediately.
3. enbet will never ask for a password via email or message.
4. Allowing third parties to use an account is strictly prohibited.

6.3 Anti-Money Laundering

enbet actively works to prevent money laundering. If a suspicious transaction is detected, enbet reserves the right to notify the relevant authorities. The user confirms that the source of their funds is entirely legitimate.

enbet believes that gambling is an entertainment activity and should always be enjoyed responsibly. We deeply care about the well-being and financial safety of our users.

7.1 Self-Control Tools

• Deposit Limits: Users can set daily, weekly, or monthly deposit limits.
• Time Out: The option to temporarily suspend the account for a specified period.
• Self-Exclusion: The opportunity to participate in a self-exclusion program for a long-term break.

For more information on responsible gaming, visit our Responsible Gaming page.

8.1 Closure at the User's Request

Any member may request permanent closure of their account at any time by contacting the support team. The balance available at the time of closure (subject to all wagering requirements being met) will be returned.

8.2 Termination by enbet

enbet may suspend or permanently terminate an account for any of the following reasons:

1. Violation of any provision of these terms.
2. Providing false or misleading information.
3. Operating multiple accounts.
4. Fraudulent activity or system abuse.
5. Suspicion of money laundering.
6. Death of the account holder (at the request of the family or through legal process).

If an account is terminated due to fraudulent activity, the balance held in the account may be forfeited.

9.1 Service Availability

enbet strives to ensure uninterrupted service at all times, however the service may be temporarily unavailable due to maintenance, technical issues, or unforeseen circumstances. enbet will not be held liable for such interruptions.

9.2 Third-Party Content

The enbet platform contains content from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. enbet is not directly liable for any errors related to these providers' software or gameplay. However, the enbet support team will assist in resolving any issues.

9.3 Indirect Losses

enbet will not be held liable for any financial loss arising from the user's own internet connection, device, or power outage.

enbet reserves the right to amend or change these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after changes have been made will be considered acceptance of the revised terms. If you do not agree to the revised terms, you will have the option to stop using the platform and request account closure.

If you have any questions or complaints about these terms, please contact our support team:

• 24/7 Live Chat — Available in Bengali and English.
• Email: [email protected]

For more information, you can also visit our FAQ page.